Customer Service From the Heart - How to Genuinely Serve Others at the Highest Level Possible Format:DVD When he tries to spread

When he tries to spread the word

Starring Keshia Knight Pulliam and Phylicia Rashad (TV's THE COSBY SHOW)

On the eve of the twins' 18th birthday

a bandit who poses as the long-lost son of a wealthy Texas rancher

Customer Service From the Heart - How to Genuinely Serve Others at the Highest Level Possible Format:DVD When he tries to spreadHow would your customers grade their experience with your company? Are you getting an A+ from every customer in each of the critical service areas? If not, what can you do to raise their grade? In this entertaining and practical customer service seminar, veteran speaker James Lloyd explores all of these questions, and many more. Several key ideas are discussed, including the importance of genuine caring, how to retain your customers by avoiding the